Clear Cut Xteriors LLC - Oakdale, Minnesota

Natalie J.

I had an extremely frustrating experience with Clear Cut Xteriors. We were working directly with the owner/CEO and he was fully aware that we were working with an insurance claim and even acknowledged that our insurance company was slow and difficult to work with. Despite this, he initially agreed to complete the roof without requiring payment upfront, understanding the situation.

However, the project was handled very unprofessionally. We were provided with a start date, but the materials were dropped off in our front yard a week earlier than expected, with no prior communication. The materials sat there for 1-2 days without any updates. We had to reach out ourselves, only to be told that they were starting the roof earlier than planned and that the crew had been in an accident, information we were never proactively informed about.

During the repair, they found additional issues with our roof but made the repairs without consulting us first and we never signed an agreement for the repaired. To make matters worse, they directly contacted our insurance company to request payment for the extra work- again, without informing us. We only found out when we received a bill from Clear Cut Xteriors demanding twice the amount our insurance had already approved. We reached out to the owner/CEO to question why the bill was higher than the approved amount, and were told that our insurance had approved the additional payment they requested. When we followed up with our insurance, we were told the additional claim was still under review, contrary to what the owner/CEO had told us. While we remained patient with the slow insurance process, the owner became aggressive, sending threatening text messages and pressuring us to pay out of pocket. He even threatened legal action in an attempt to intimidate us.

I would not recommend working with Clear Cut Xteriors if you’re dealing with an insurance claim.This entire process has been stressful and unprofessional. The lack of transparency, poor communication, and harassment we experienced make it impossible to trust them. If you’re considering hiring them, beware of their tactics and ensure everything is clearly documented before work begins.

Here is a copy of their policy regarding insurance related projects, which clearly shows that they did not follow their own guidelines.

Kelsey K.

I used clear cut xteriors for a new roof, fascia and gutters. I cannot recommend them enough! It all turned out perfectly. Color matched was perfect! The work was done quickly and they cleaned up very well! I’m very happy with how it turned out. I worked with Melvin to get all of the work schedule and finished. He was beyond helpful and easy to reach! He always had a quick response and glad to help answer any question I had!

Jordan P.

Clear cut did our roof and siding. They were efficient, quick, and great to work with! The crew worked extremely hard. Zach, my point of contact was super easy to work with and communicated everything I needed to know! HIGHLY recommend!

Michael M. ?.

Clear Cut Xteriors is putting a new roof on our house next week. Anthony drove up from The Cities yesterday to pick up our down payment! Because of my broken ribs he decided to shovel our steps to the driveway and our porch steps before he left! Can’t thank him enough, very much appreciated! Difficult to find that kind of customer service these days!

Aero R.

Anthony and his team did an amazing job working with my insurance company to get my roof paid for and replaced. Initially State Farm only wanted to replace a few shingles but Clear Cut Xteriors was able to convince them to pay for a full replacement.
The team sent out to replace the roof was professional, efficient, and got the job done perfectly with no damage to the property or nails left behind. I would highly recommend Clear Cut to anyone needing a new roof!

Todd S.

Clear Cut just finished a full residing of our home. We are so pleased with the new look. The crew was fantastic. We could not be happier with how this turned out.. We've had many neighbors compliment us on how great our house looks. We would highly recommend Clear Cut.

John D.

Used Clear Cut Xteriors to replace a hail damaged roof for an insurance claim. Couldn’t be more pleased with the process and results.
This company is professional and courteous. They take great pride in doing it right. Outstanding follow-up after the job was completed to make sure it was done correctly and that I was pleased with the work, which I was! Also, they expertly worked with my insurance company to get extra payments for required code updates. Great attention to detail!
Not only did they do a great job, but they did it on time, and on budget at a fair price.
Would highly, highly recommend Clear Cut Xteriors for your next roofing replacement.

Richelle M.

They were honest, upfront and professional on all levels until the work was finished. I would highly recommend them for both roofing and siding.