FedEx Office Print & Ship Center - Sunrise, Florida

Laura P.

Las máquinas abiertas al público me facilitan mis impresiones o copias sin necesidad pedir ayuda a un empleado

Stephanie G.

Needed to do a scan and print job. 1/3 machines was down, the lady in front of me took forever because she needed help, but employee was never to be found. When I get my turn, a line piles up behind me because the printer starts malfunctioning and printing on large sheets. Employee comes over to rush me, when I explain what I’m trying to do she says “she has two people yelling at her” to a gentleman who came up to ask a question while we were talking. She was witnessed shit talking to other employees about customers. Printing verification codes took 5 mins each, not my fault she didn’t help the lady ahead of me who actually struggled. She can’t handle talking to people and accuses them of yelling at her when just talking.

Keee K.

Customer service is horrible. For starters the employees arent allowed to disclose the price of printing services the manager has to tell you. Weird, but okay. Manager was extremely pushy and tried to charge extra every opportunity. Also made me feel uncomfortable by rushing me throughout the entire purchasing process. I eventually canceled, walked out and went to staples which charged me way less than 50% of what they were charging and the process was actually seamless. Definitely wasnt a warm or welcoming experience here. Save your time and money go to staples.

Luis R.

Terrible. the moment we walked into the store, we were treated poorly by Tonya. Did not ask if we needed help or assistance, instead she yelled at us to back away from the register and make the line. Monique began to help. As Monique stepped away, Tonya asked us rudely why we were standing around, and asked “what do want?” I was baffled, As I’ve never had any staff member from any company speak to me that way. I do not suggest coming here. Very bad treatment of Tonya

Ava

The older lady there insisted I had to purchase a Fedex bag to make my A&F return even though my return was in its original packaging. I left without processing my return at this location. A&F customer service advised “I can 100% assure you that we don't endorse this and we always recommend customers to return using the same packaging they received as we know for a fact that FedEx does process returns packaged like this.” They suggested I try a different location. What a waste of time.

Julien E.

I paid to ship my package online. For what ever reason the stupid QR code wasn’t working…. The staff saw me trynna use the ship n go for a while and not once did they approach me to see if everything was okay.

Diana N.

Today I needed to send a car part to Central America and went to this FedEx location nearby. I must say, the store is bright, spacious and super clean. Tim was the Customer Service Agent who helped me today, and his service was extraordinary! He was super clear in explaining my options for delivery and customs requirements and showed great patience as I touched based with family, overseas, on the delivery schedule. Tim was super careful with the part, showed me how it would be wrapped and boxed, and the entire transaction was quick and easy. This bright and articulate young man has not only the knowledge of how to do his job well, but he also exhibits an easy and very pleasant manner that is most appreciated by this customer.

I have been to other FedEx locations in Broward County. Believe me, this store is the one to visit for your shipping and business needs! Thank you!

Pete Z.

4 months later, still a 3*....

They made it. Now, solid 1. I went twice on the last few weeks. Those 2 woman are from a bad sitcom. The worst. Now i couldn't get my work done. I used 2 machines, put a hold on both. And they didn't print. When I tried to get help from those 2 person, one was totally ignoring me...you will have to wait. After 10 minutes and a second tried, the manager Alexandra, told me you weren't on line. You have to be on line. Of course i was next the equipment that took the money and didn't work. I finally Left. These 2 people shouldn't be working helping customers. And is not the first time, so I know its not a sporadic event. I wish I can come back here again, to print.. pickup my packages and not be mistreated.