Grainger Industrial Supply - Sarasota, Florida

Grainger Industrial Supply es una empresa especializada en proveer suministros industriales de alta calidad. Ubicada en un práctico y accesible lugar en 6685 Whitfield Industrial Ave, Sarasota, FL 34243, la sucursal de Sarasota es fácilmente localizable.

Para comunicarte con Grainger Industrial Supply, puedes marcar el siguiente número de teléfono 8004724643. Además, puedes visitar su página web oficial en grainger.com.

Las especialidades de la empresa incluyen una amplia gama de productos y servicios, entre los que destacan: retiros en la puerta, entrega a domicilio, retiro en tienda, compras en tienda, servicios en el lugar, entrega el mismo día, entrada accesible para personas en silla de ruedas, estacionamiento accesible para personas en silla de ruedas, garantía por el servicio y aceptan tarjetas de crédito.

Grainger Industrial Supply cuenta con una buena variedad de opiniones en línea. Según Google My Business, la empresa tiene un total de 68 valoraciones, con una opinión media de 3.5/5.

Si estás buscando una empresa confiable y experimentada en el suministro de productos y servicios industriales, Grainger Industrial Supply es una excelente opción. Su ubicación conveniente, diversas opciones de contacto y una amplia gama de especialidades hacen de esta empresa una opción atractiva para muchos clientes.

Te recomendamos visitar su página web para obtener más información sobre sus productos y servicios. Además, puedes llamarlos o visitarlos personalmente en su sucursal de Sarasota para obtener una experiencia más personalizada.

Opiniones de Grainger Industrial Supply

jhonner caldera

5/5

Excelente atención

David Cornwell

5/5

Super helpful. Came in with rough idea of what I needed and Rachel helped us identify exactly want I needed. She was very patient and pleasant.

Adam Vrana

5/5

Easy to use walkway big parking lot great people clean restrooms great products displayed easy to look around fast neat and tidy

Omar Palencia

2/5

Despite all the negative reviews, I decided to take my business there anyway due to an urgent matter. I was in need of a multimeter for a job, as mine took a dump that morning. When you arrive, they make you wait outside for COVID safety measures. When I was finally let in, I headed towards the wall with the multimeters but not before I was stopped by the female employee. She asked me how she could help, I simply told her I just need a multimeter. She looked at me confused, and told me to wait by the help desk for the other employee, while she helped out the customer behind me. I waited for about 10 minutes, staring at the multimeter that I needed before the male employee asked how he could help. I told him too that I just need a multimeter, and he finally let me grab it off the wall. I was confused by why I had to wait at the desk for permission to grab the multimeter but I’m assuming it was because the female employee had no idea what a multimeter was. Nevertheless, I purchased it, but ended up not using it and having mine repaired. I returned just a couple of hours later and explained just that to the female employee and telling her I’d like to return it. She took the multimeter and receipt and told me I was good without handing me anything in return. I asked if I could get a copy of the receipt, since it was a near $500 purchase, to which she refused and told me, it wasn’t even going to charge my card. I asked if I could have a copy anyway and once again, refused. Further explaining there is no receipt because it hasn’t charged my card therefore it’s like I never bought anything from them and she can’t provide a receipt for something I didn’t buy. Not wanting to argue, I left still skeptical. When I got back to my truck, I logged into my online banking to find out they did charge me. At this point, two other customers arrived and I didn’t feel like waiting outside for another 10 minutes. So I called the customer service number and was explained that she never started the return process and that they’ll have to contact the store to verify that I did indeed return the multimeter. I waited a couple of hours, and went back to the store to verify that they got my situation squared away. They told me they did, with little explanation, almost like I was an inconvenience and felt rushed out the door with once again, no copy of the receipt. Thankfully, customer service provided me with a receipt after calling again. Finally, after almost a week, I got my refund. This entire situation left a sour taste in my mouth, everything from the employee’s lack of knowledge, the, in my opinion, unnecessary, extra COVID measures, the employee refusing to give me a copy of the receipt, having to call customer service, and most damning, the employee not starting the refund process prior to me leaving. Still not sure what she was waiting for or planning to do, the entire thing is fishy in my opinion. I share this experience not to deter potential customers from conducting business here but rather warn you if you happen to have a similar situation and hope management will read this and take initiative to turn this place and it’s employees around. Needless to say, I won’t be coming back anytime soon but I sincerely do hope to return in the future and have a far better experience.

Rodent Solutions Inc

1/5

I called on a Friday around 2pm. The phone rang twice and went to voicemail. The voicemail said they were helping other customers and if you needed a call back, please leave a message. I left one and did not receive a call back. I was hoping they would have a safety item in stock that we do not commonly use, but I needed so I could do a big job on short notice. I called back nearly two hours later and got the same voicemail. I had to refer the job out. I was very disappointed. A company of this size should have their customer service and phone systems down better than this. I've also had issues with them in the past not calling when items I have ordered arrived there. Their prices are normally higher, but I go there so I don't have to wait for things when I need them in a pinch. Very frustrating.

Jeff Johnson

5/5

I've had questionable experiences in the past, but today was good. It's not a busy store, so you generally get in and out quickly. I'm hoping they are trying to up their customer service and this will be the new norm.

M Walker

5/5

Javier not only found me the right connector I needed but also where I could find it less than a 100pk.
Great service and friendly. Definitely plan to go back.

damian sellars

1/5

Terrible all the way around how can you run a business if you cannot make a phone call and talk to the person you spoke with yesterday in person? How can a store that big not have a landline ? To be on hold for 45 minutes to be told that the storage do not have phones is absolutely ridiculous.